Virtual assistant for small business

Spend more time growing—let us handle the rest.

Running a small business means wearing many hats. A small business virtual assistant takes admin, emails, and customer support off your plate, so you can focus on what matters. Get flexible, affordable help when you need it.

Effortless outsourcing solutions for small businesses.

Running a small business means handling everything—admin, customer inquiries, and scheduling. These tasks take time and slow down growth. A virtual assistant helps streamline daily operations, reduce costs, and free up your schedule so you can focus on scaling.

At ScaleUp Teams, we provide top 1% vetted VAs from the Philippines , ensuring skilled, reliable support. Our free two-week trial lets you test risk-free, and our no-downtime guarantee means you only pay for productive hours. Whether it’s bookkeeping, customer service, or admin support, we’ve got you covered.

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Frequently asked questions

What are the most common tasks virtual assistants handle for small businesses? Our virtual assistants for small business owners can handle a variety of tasks, including:
  • Administrative Support: Managing emails, scheduling appointments, and data entry.
  • Customer Service: Responding to inquiries, live chat, and phone support.
  • Marketing Assistance: Social media management, content creation, and email marketing.
  • Financial Tasks: Bookkeeping, invoicing, and payroll management.
  • Research: Conducting market and competitor analysis.
By delegating these tasks, small businesses can focus on core activities and improve efficiency.

How do virtual assistants improve the efficiency of a small business?

VAs streamline operations by handling time-consuming tasks like email management, scheduling, customer support, and bookkeeping, freeing up business owners to focus on growth. They reduce workload, minimize overhead costs, and ensure essential tasks are completed efficiently—without the need for in-house staff.

What are the benefits of hiring a virtual assistant over a traditional employee for my small business?

Virtual assistants offer cost savings, flexibility, and access to specialized skills without the overhead of a full-time hire. You avoid expenses like office space, benefits, and payroll taxes while only paying for hours worked.

VAs also provide scalable support, allowing you to adjust hours or bring on extra help as your business grows. Since they work remotely, you gain access to a global talent pool, ensuring round-the-clock productivity and expertise tailored to your needs.

Can virtual assistants help with social media management for SMEs?

Yes, virtual assistants can handle content creation, scheduling, engagement, and analytics for social media platforms. They help SMEs maintain a consistent online presence by managing posts, responding to comments, and tracking performance metrics to improve reach and engagement.

At ScaleUp Teams, our top 1% vetted VAs specialize in social media strategy, copywriting, and graphic design, ensuring professional and effective brand management. With our free two-week trial, you can test their skills risk-free and streamline your digital marketing efforts.

How do virtual assistants handle customer service for SMEs?

Virtual assistants manage customer inquiries, live chat, email support, and phone calls, ensuring timely responses and professional communication. They help SMEs maintain high customer satisfaction by handling orders, refunds, FAQs, and issue resolution efficiently.

At ScaleUp Teams, our top 1% vetted VAs are trained in CRM tools, complaint handling, and multi-channel support, providing seamless customer service. With our free two-week trial, you can test their skills risk-free and improve customer experience without hiring in-house staff.

How do you match me with a virtual assistant?

At ScaleUp Teams, we begin with a discovery call to understand your unique business processes. Our recruitment team then identifies a virtual assistant whose skills align with your specific needs. Once selected, we handle onboarding and training to ensure your VA is ready to support your operations effectively. This streamlined process ensures a seamless integration of the VA into your business.

How much do VA services cost for a small business? At ScaleUp Teams, we offer flexible pricing plans to suit your business needs:
  • Part-Time Plan: Starting from $699 per month for 40 working hours of support.
  • Full-Time Plan: Starting from $1,099 per month for 80 working hours of support.
Both plans include offshore recruitment, onboarding, HR, and payroll services. We also provide a free two-week trial and a free replacement guarantee, ensuring you find the right fit for your business.

How do you invoice?

At ScaleUp Teams, we handle timesheets and send one simple monthly invoice, making billing easy and hassle-free.

Why should I hire with ScaleUp Teams?

At ScaleUp Teams, we go beyond just providing virtual assistants—we deliver top-tier, highly vetted talent to ensure your business runs efficiently. Here’s why we stand out:

We work exclusively with the top 1% of VAs in the Philippines, ensuring you get the best support available. Unlike other providers, we offer a free two-week trial, so you can test the fit risk-free. If your VA isn’t the right match, we’ll replace them at no cost during the trial.

We’re also the only VA service that guarantees no downtime. Our VAs receive 10 days of fully paid leave each year—covered by us—so you never have to worry about disruptions to your business. With ScaleUp Teams, you get reliable, high-quality virtual assistants who integrate seamlessly into your operations.

What time zones can your virtual assistants work in?

Our virtual assistants are based in the Philippines and can align their schedules to match your business hours, regardless of your time zone. This flexibility ensures seamless collaboration and uninterrupted workflow, no matter where you’re located.